Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The price
Article 10 - Conformity and warranty
Article 11 - Delivery and performance
Article 12 - Duration transactions: duration, termination and extension
Article 13 - Payment
Article 14 - Complaints procedure
Article 15 - Disputes
Article 16 - Privacy policy
Article 17 - Additional or deviating provisions


Article 1 - Definitions

In these terms and conditions, the following definitions apply:

Cooling-off period: the period within which the consumer can make use of his right of withdrawal; Read all about the cooling-off period

Consumer: the natural person who is not acting in the course of a profession or business and enters into a distance agreement with the entrepreneur;

Day: calendar day;

Duration transaction: a distance agreement relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;

Durable data carrier: any means that enables the consumer or entrepreneur to store information addressed personally to him in a way that allows future consultation and unchanged reproduction of the stored information.

Right of withdrawal: the possibility for the consumer to withdraw from the distance agreement within the cooling-off period;

Model form: the model withdrawal form provided by the entrepreneur that a consumer can complete when he wishes to make use of his right of withdrawal.

Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;
Distance agreement: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance selling of products and/or services, up to and including the conclusion of the agreement, only one or more techniques for distance communication are used;

Technique for distance communication: means that can be used for concluding an agreement without the consumer and entrepreneur having met simultaneously in the same room.

General Terms and Conditions: these General Terms and Conditions of the entrepreneur.


Article 2 - Identity of the entrepreneur

MontiPlanet / 99 Concepts B.V.
Saturnusstraat 95
2516 AG The Hague
Netherlands
T +31 70 221 0957
E [email protected]
Chamber of Commerce 53627288
VAT number NL850952402B01


Article 3 - Applicability

These general terms and conditions apply to every offer from the entrepreneur and to every distance agreement concluded and orders between entrepreneur and consumer.

Before the distance agreement is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, it will be indicated before the distance agreement is concluded that the general terms and conditions can be inspected at the entrepreneur's premises and that they will be sent free of charge to the consumer as soon as possible upon request.

If the distance agreement is concluded electronically, then, notwithstanding the previous paragraph and before the distance agreement is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store it on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance agreement is concluded where the general terms and conditions can be consulted electronically and that they will be sent electronically or otherwise free of charge upon request by the consumer.

In the event that, in addition to these general terms and conditions, specific product or service conditions also apply, the second and third paragraphs apply accordingly and the consumer may always rely on the applicable provision that is most favorable to him in the event of conflicting terms and conditions.

If one or more provisions in these general terms and conditions are at any time wholly or partially void or annulled, then the agreement and these conditions shall otherwise remain in force and the relevant provision shall be replaced immediately by mutual agreement by a provision that approximates the purport of the original as closely as possible.

Situations not covered by these general terms and conditions must be assessed 'in the spirit' of these general terms and conditions.

Uncertainties regarding the interpretation or content of one or more provisions of our terms and conditions must be interpreted 'in the spirit' of these general terms and conditions.


Article 4 - The offer

If an offer has a limited period of validity or is made subject to conditions, this is expressly stated in the offer.

The offer is non-binding. The entrepreneur is entitled to change and adjust the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, they are a truthful representation of the products and/or services offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.

All images and specifications in the offer are indicative and cannot give rise to compensation or termination of the agreement.

Images accompanying products are a truthful representation of the products offered. The entrepreneur cannot guarantee that the displayed colors exactly match the actual colors of the products.

Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular:


the price including taxes;

any shipping costs;

the manner in which the agreement will be concluded and the actions required for this;

the applicability or non-applicability of the right of withdrawal;

the method of payment, delivery and performance of the agreement;

the period for accepting the offer, or the period within which the entrepreneur guarantees the price;

the amount of the tariff for distance communication if the costs of using the technique for distance communication are calculated on a different basis than the regular basic rate for the communication means used;

whether the agreement is archived after conclusion, and if so where it can be accessed by the consumer;

the way in which the consumer, before concluding the agreement, can check and, if desired, correct the data provided by him in the context of the agreement;

any other languages in which the agreement may be concluded, in addition to Dutch;

the codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically; and

the minimum duration of the distance agreement in the case of a duration transaction.



Article 5 - The agreement

Subject to the provisions of paragraph 4, the agreement is concluded at the moment the consumer accepts the offer and complies with the conditions set therein.

If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the entrepreneur has not confirmed this acceptance, the consumer may dissolve the agreement.

If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures for that purpose.

Within legal frameworks, the entrepreneur may ascertain whether the consumer can meet his payment obligations, as well as all facts and factors that are important for responsibly entering into the distance agreement. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution.

The entrepreneur will send the following information with the product or service to the consumer, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:


the visiting address of the entrepreneur's establishment where the consumer can lodge complaints;

the conditions under which and the way in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;

the information about warranties and existing after-sales service;

the data included in Article 4 paragraph 3 of these terms, unless the entrepreneur has already provided these data to the consumer before the performance of the agreement;

the requirements for termination of the agreement if the agreement has a duration of more than one year or is of indefinite duration.


In the case of a duration transaction, the provision in the previous paragraph applies only to the first delivery.

Every agreement is entered into under the suspensive condition of sufficient availability of the relevant products.


Article 6 - Right of withdrawal

For delivery of products:

When purchasing products, the consumer has the option to dissolve the agreement without giving any reason within 14 days. This cooling-off period starts on the day after the consumer, or a representative designated by the consumer and made known to the entrepreneur in advance, has received the product.

During the cooling-off period, the consumer shall handle the product and packaging carefully. He will only unpack or use the product to the extent necessary to determine whether he wishes to keep it. If he makes use of his right of withdrawal, he will return the product to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.

If the consumer wishes to exercise his right of withdrawal, he is obliged to notify the entrepreneur of this within 14 days after receipt of the product. The consumer must notify this by means of the model form or by means of another communication method such as email. After the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods were returned in time, for example by means of proof of shipment.

If the customer has not made known his wish to exercise his right of withdrawal after the periods mentioned in paragraphs 2 and 3, or has not returned the product to the entrepreneur, the purchase is a fact.
Exception to the right of withdrawal:
Products made to the consumer's specifications, which are not prefabricated and are made on the basis of an individual choice or decision of the consumer, such as personalized items, are excluded from the right of withdrawal. Such products cannot be returned.


For delivery of services:

For the delivery of services, the consumer has the option to dissolve the agreement without giving any reason for at least 14 days, starting on the day the agreement is concluded.

To exercise his right of withdrawal, the consumer shall follow the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest upon delivery.


Article 7 - Costs in case of withdrawal

If the consumer makes use of his right of withdrawal, the costs of returning the goods shall be at most borne by him.

If the consumer has paid an amount, the entrepreneur will reimburse this amount as soon as possible, but no later than within 14 days after withdrawal. The condition is that the product has already been received back by the web shop owner or conclusive proof of complete return can be provided. Reimbursement will be made via the same payment method used by the consumer unless the consumer expressly consents to a different payment method.

In the event of damage to the product due to careless handling by the consumer, the consumer is liable for any reduction in value of the product.

The consumer cannot be held liable for any reduction in value of the product if the entrepreneur has not provided all legally required information about the right of withdrawal; this must be done before the purchase agreement is concluded.


Article 8 - Exclusion of the right of withdrawal

The entrepreneur may exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the entrepreneur has clearly stated this in the offer, at least in time before the agreement is concluded.

Exclusion of the right of withdrawal is only possible for products:


generated by the entrepreneur in accordance with the consumer's specifications;

that are clearly of a personal nature;

that by their nature cannot be returned;

that can spoil or age quickly;

whose price is tied to fluctuations in the financial market over which the entrepreneur has no influence;

for loose newspapers and magazines;

for audio and video recordings and computer software whose seal has been broken by the consumer;

for hygiene products whose seal has been broken by the consumer.


Exclusion of the right of withdrawal is only possible for services:


relating to accommodation, transport, restaurant business or leisure activities to be performed on a specific date or during a specific period;

whose delivery has started with the consumer's express consent before the cooling-off period has expired;

relating to betting and lotteries.



Article 9 - The price


During the validity period stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes resulting from changes in VAT rates.

Notwithstanding the previous paragraph, the entrepreneur may offer products or services whose prices are tied to fluctuations in the financial market and over which the entrepreneur has no influence, at variable prices. This tie to fluctuations and the fact that any stated prices are target prices shall be stated in the offer.

Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.

Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:


they are the result of statutory regulations or provisions; or

the consumer has the authority to terminate the agreement with effect from the day the price increase takes effect.


The prices mentioned in the offer of products or services include VAT.

All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, the entrepreneur is not obliged to deliver the product at the incorrect price.


Article 10 - Conformity and warranty

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the statutory provisions and/or government regulations in force on the date the agreement was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for use other than normal use.

Any warranty provided by the entrepreneur, manufacturer or importer does not affect the statutory rights and claims that the consumer can enforce against the entrepreneur under the agreement.

Any defects or wrongly delivered products must be reported to the entrepreneur in writing within 2 months after discovery of the defect.

The entrepreneur's warranty period corresponds to the manufacturer's warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for any individual application by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

the consumer has repaired and/or altered the delivered products himself or had them repaired and/or altered by third parties;

the delivered products have been exposed to abnormal conditions or have otherwise been handled carelessly or contrary to the instructions of the entrepreneur and/or the packaging;

the defect is wholly or partly the result of regulations imposed or to be imposed by the government regarding the nature or quality of the materials used.



Article 11 - Delivery and performance

The entrepreneur will exercise the greatest possible care when receiving and executing orders for products and when assessing requests for the provision of services.

The place of delivery is the address that the consumer has communicated to the company.

With due observance of what is stated in paragraph 4 of this article, the company will execute accepted orders with due speed but no later than within 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be executed or can only be executed partially, the consumer will receive notice of this no later than 30 days after placing the order. In that case, the consumer has the right to dissolve the agreement free of charge. The consumer is not entitled to compensation.

All delivery times are indicative. The consumer cannot derive any rights from any stated deadlines. Exceeding a deadline does not entitle the consumer to compensation.

In the event of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than within 14 days after dissolution.

If delivery of an ordered product proves impossible, the entrepreneur will make efforts to provide a replacement item. At the latest upon delivery, it will be clearly and understandably stated that a replacement item is being delivered. The right of withdrawal cannot be excluded for replacement items. The costs of any return shipment are at the expense of the entrepreneur.

The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative previously designated and made known to the entrepreneur, unless expressly agreed otherwise.


Article 12 - Duration transactions: duration, termination and extension

Termination

The consumer may terminate an agreement entered into for an indefinite period and intended for the regular delivery of products (including electricity) or services at any time, subject to the agreed termination rules and a notice period of no more than one month.

The consumer may terminate an agreement entered into for a fixed period and intended for the regular delivery of products (including electricity) or services at any time at the end of the fixed term, subject to the agreed termination rules and a notice period of no more than one month.

The consumer may terminate the agreements referred to in the previous paragraphs:


at any time and not be limited to termination at a specific time or during a specific period;

at least terminate them in the same way as they were entered into by him;

always terminate with the same notice period as the entrepreneur has stipulated for himself.


Extension

An agreement entered into for a fixed period and intended for the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a fixed period.

By way of exception to the previous paragraph, an agreement entered into for a fixed period and intended for the regular delivery of daily, news and weekly newspapers and magazines may be tacitly extended for a fixed period of up to three months, if the consumer can terminate this extended agreement at the end of the extension with a notice period of no more than one month.

An agreement entered into for a fixed period and intended for the regular delivery of products or services may only be tacitly extended for an indefinite period if the consumer may terminate it at any time with a notice period of no more than one month and a notice period of no more than three months in the event that the agreement concerns the regular, but less than once per month, delivery of daily, news and weekly newspapers and magazines.

An agreement with a limited duration for the regular introductory delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) shall not be tacitly continued and ends automatically at the end of the trial or introductory period.

Duration

If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.


Article 13 - Payment

Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the cooling-off period referred to in Article 6 paragraph 1. In the case of an agreement to provide a service, this period starts after the consumer has received confirmation of the agreement.

The consumer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.

In the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.


Article 14 - Complaints procedure

The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.

Complaints about the performance of the agreement must be submitted to the entrepreneur fully and clearly described within 2 months after the consumer has discovered the defects.

Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the period of 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.

If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the disputes procedure.

In case of complaints, a consumer should first contact the entrepreneur. If the web shop is affiliated with WebwinkelKeur and in the case of complaints that cannot be resolved by mutual agreement, the consumer should contact WebwinkelKeur (www.webwinkelkeur.nl), which will mediate free of charge. Check whether this web shop has an active membership via https://www.webwinkelkeur.nl/ledenlijst/. If a solution is still not reached, the consumer has the option of having his complaint handled by the independent disputes committee appointed by WebwinkelKeur; its decision is binding and both entrepreneur and consumer agree to this binding decision. Costs are associated with submitting a dispute to this disputes committee, which must be paid by the consumer to the relevant committee.

A complaint does not suspend the entrepreneur's obligations unless the entrepreneur indicates otherwise in writing.

If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at its discretion, either replace or repair the delivered products free of charge.


Article 15 - Disputes

Contracts between the entrepreneur and the consumer to which these general terms and conditions apply are governed exclusively by Dutch law. This also applies if the consumer resides abroad.

The Vienna Sales Convention does not apply.


Article 16 - Privacy policy

About our privacy policy

MontiPlanet / 99 Concepts B.V. cares greatly about your privacy. We therefore process only data that we need for (the improvement of) our services and handle carefully the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided through it by MontiPlanet / 99 Concepts B.V.. The effective date of these terms is 13/05/2025; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes which data about you we collect, what it is used for and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data and how we protect your data against misuse, and what rights you have regarding the personal data you have provided to us.
If you have any questions about our privacy policy, you can contact our privacy contact person; you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and who has access to the data.

Web shop software

Our web shop has been developed with software from 99 Concepts B.V. Personal data that you make available to us for the purpose of our services is shared with this party. 99 Concepts B.V. has access to your data to provide (technical) support to us; they will never use your data for any other purpose. Based on the agreement we have concluded with them, 99 Concepts B.V. is obliged to take appropriate security measures. These security measures consist of SSL encryption and a strong password policy. 99 Concepts B.V. uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. 99 Concepts B.V. reserves the right to share collected data within its own group to further improve its services.

MailChimp

Our website uses MailChimp, a third party that handles email traffic originating from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via MailChimp's servers. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website you will see the 'unsubscribe' link. If you click it, you will no longer receive emails from our website. This may seriously reduce the functionality of our website! Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it possible to see whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and, in that context, to share information with third parties.

Gmail

We use Gmail services for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our email traffic confidentially.

Payment processors

For handling part of the payments in our web shop, we use the Stripe platform. Stripe processes your name, address and place of residence details and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the event of an application for deferred payment (credit facility), Stripe shares personal data and information regarding your financial position with credit rating agencies. All safeguards mentioned above regarding the protection of your personal data also apply to the parts of Stripe's services for which it engages third parties. Stripe does not store your data longer than is permitted under the statutory retention periods.
Reviews

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you for an explanation of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services; for this we have given WebwinkelKeur permission. All safeguards mentioned above regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our task to have your package delivered to you. We use the services of PostNL to carry out deliveries. For this purpose it is necessary that we share your name, address and place of residence details with PostNL. PostNL uses this data only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our task to have your package delivered to you. We use the services of DHL to carry out deliveries. For this purpose it is necessary that we share your name, address and place of residence details with DHL. DHL uses this data only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

GLS

If you place an order with us, it is our task to have your package delivered to you. We use the services of GLS to carry out deliveries. For this purpose it is necessary that we share your name, address and place of residence details with GLS. GLS uses this data only for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Invoicing and accounting

For keeping our administration and accounts, we use the services of Exact. We share your name, address and place of residence details and details relating to your order. These data are used to administer sales invoices. Your personal data are transmitted and stored securely. Exact is bound by confidentiality and will treat your data confidentially. Exact does not use your personal data for any purposes other than those described above.

External sales channels

We sell (part of) our articles via the Bol.com platform. If you place an order through this platform, Bol.com shares your order data and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing
We use your data solely for the purpose of our services. That means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time for a purpose other than at your request, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or by oath or legal obligation.

Automatically collected data
Data collected automatically by our website are processed with the aim of further improving our services. These data (for example your IP address, web browser and operating system) are not personal data.

Cooperation in tax and criminal investigations
In certain cases, MontiPlanet / 99 Concepts B.V. may be obliged on the basis of a legal obligation to share your data in connection with governmental tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered to us by law.

Retention periods
We retain your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you tell us this, we will also interpret this as a request to be forgotten. This also means that we do not retain your data for longer than two years from the last contact or transaction, unless there is a legal basis to justify it. On the basis of applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable period runs. However, employees will no longer have access to your client profile and documents we have produced in response to your request.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. Below we explain what these rights are and how you can invoke them. In principle, to prevent misuse, we send copies of your data only to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or by post, for example, we will ask you to identify yourself. We keep records of handled requests; in the case of a request to be forgotten we record anonymized data. You will receive all copies of data in the machine-readable format used within our systems. You have the right at all times to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to inspect the data that we process (or have processed) and that relate to you or can be traced back to you. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you, to the e-mail address known to us, a copy of all data together with an overview of the processors that hold these data, stating the category under which we stored these data.

Right to rectification
You always have the right to have the data that we process (or have processed) and that relate to you or can be traced back to you amended. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you, to the e-mail address known to us, confirmation that the data have been amended.

Right to restriction of processing
You always have the right to restrict the data that we process (or have processed) that relate to you or can be traced back to you. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you, to the e-mail address known to us, confirmation that the data will no longer be processed until you lift the restriction.

Right to data portability
You always have the right to have the data that we process (or have processed) and that relate to you or can be traced back to you carried out by another party. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you, to the e-mail address known to us, copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf. In all likelihood, in such a case we will no longer be able to continue the services, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights
In certain cases you have the right to object to the processing of your personal data by or on behalf of MontiPlanet / 99 Concepts B.V.. If you object, we will immediately cease processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process (or have processed) available to you and then permanently cease processing. In addition, you have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.

Cookies

Google Analytics

Through our website, cookies are placed by the American company Google as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in combination with other datasets and in this way track your movements on the internet. Google uses this information to provide, among other things, targeted advertisements (AdWords) and other Google services and products.

Cookies from third parties

If software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to amend our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data already collected about you, we will notify you by e-mail.


Article 17 - Additional or deviating provisions

Additional provisions or provisions that deviate from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.